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Skip a Step Frequently Asked Questions (FAQs)

  1. What is Skip a Step?

    Skip a Step is an online service that allows you to prepare your form before visiting a Customer Service Center.

  2. Is there a fee to use Skip a Step?

    There is no fee to use Skip a Step.

  3. Why should I use Skip a Step?

    Completing Skip a Step will prepare you for your next DDS Customer Service Center visit.

  4. How long will my information remain on file?

    Your information will remain on file for 30 days. After 30 days you will need to complete and submit your information again.

  5. What happens if I can't make it into the center before my information expires?

    If you cannot make it into a center, within 30 days, you will need to complete and submit your information again..

  6. How important is my e-mail address?

    We will use your e-mail address to send your confirmation and reminders.

  7. Is it necessary for me to print?

    You may print for your personal records, but only applicants under the age of 18 are required to print. However, we recommend you print the Secure ID requirements page to ensure you have all the documents needed for your visit.

  8. Do I have to be a certain age to Skip a Step?

    If you are under the age of 18 you are required to have a parent/guardian, responsible adult or authorized driver training instructor to sign the form for your driver's license. You should bring an unsigned copy of your printed “Skip a Step” form to the DDS Customer Service Center.

  9. How can I cancel what I submitted?

    Once submitted, you cannot cancel. We will keep your record for 30 days.

  10. What devices can I use to fill out Skip a Step?

    You can use any device with Internet capability.

  11. Where can I find out more about what documents to bring for my visit?

    You can find out more here http://www.dds.ga.gov/secureid/index.aspx.